Privacy Policy

1. About This Policy

Opulence Travel Group Pty Ltd (ACN [INSERT], ABN [INSERT]) trading as Opulence Voyages ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Information We Collect

We collect: full name, email address, phone number, country of residence, voyage preferences, travel dates, budget information, correspondence history, and website usage data via cookies. We do not collect sensitive information unless specifically required and with your express consent.

3. How We Use Your Information

To respond to enquiries and provide personalised travel planning; to process bookings and communicate voyage details; to send marketing communications where you have opted in; and to comply with our obligations as a CLIA Accredited Ambassador Agent.

4. Disclosure of Information

We may share your information with cruise line operators to facilitate bookings, with third-party service providers involved in your travel arrangements, and with government agencies where required by law. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Storage and Security

Your data is stored securely. We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or misuse.

6. Access and Correction

You have the right to access and correct your personal information. To make a request, contact: jennifer@opulencetravel.com.au

7. Cookies

Our website uses cookies to enhance your browsing experience. You may disable cookies in your browser settings.

8. Complaints

If you have a privacy complaint, contact jennifer@opulencetravel.com.au. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Contact

Opulence Travel Group Pty Ltd · jennifer@opulencetravel.com.au